Here are the latest Friends and Family Test results for High Field Surgery
Month | Recommended | Dont Know | Not Recommended | Very Good | Good | Neither | Poor | Very Poor | Dont Know |
---|---|---|---|---|---|---|---|---|---|
February 2025 | 99% | 0% | 0% | 92 | 13 | 2 | 0 | 0 | 0 |
January 2025 | 99% | 1% | 0% | 112 | 16 | 2 | 0 | 0 | 0 |
December 2024 | 96% | 1% | 3% | 104 | 3 | 1 | 2 | 1 | 0 |
November 2024 | 98% | 1% | 1% | 132 | 10 | 1 | 1 | 1 | 0 |
October 2024 | 99% | 0% | 1% | 159 | 8 | 0 | 1 | 0 | 0 |
September 2024 | 98% | 1% | 1% | 125 | 11 | 1 | 1 | 0 | 0 |
August 2024 | 97% | 0% | 3% | 102 | 8 | 0 | 2 | 0 | 1 |
July 2024 | 95% | 1% | 3% | 139 | 18 | 4 | 2 | 2 | 1 |
January 2024 | 99% | 0% | 1% | 215 | 30 | 1 | 1 | 1 | 0 |
February 2024 | 98% | 0% | 2% | 295 | 28 | 2 | 2 | 3 | 0 |
March 2024 | 95% | 1% | 4% | 168 | 6 | 2 | 3 | 4 | 1 |
April 2024 | 98% | 1% | 1% | 148 | 13 | 2 | 1 | 0 | 0 |
May 2024 | 96% | 2% | 2% | 100 | 13 | 2 | 2 | 0 | 1 |
June 2024 | 98% | 1% | 1% | 99 | 12 | 1 | 0 | 1 | 0 |
Note. On 31 August 2023 West Yorkshire ICB decommissioned the system for collecting Friends and Family Feedback by text message, which accounts for the drop in feedback for 5 months.
The feedback that we receive alongside the scores is really useful in evaluating the results. A selection of comments from last month:
Always top quality care, understanding and efficiency. I feel very lucky to have been a patient since approx 70s
Prompt professional service / clean environment /
Thank you
Easy to access the online consultation system from the website.
Exemplary care. Feel very confident in future management of my healthcare needs. Impeccable communication and superb understanding of the patient-doctor relationship
Rang with an issue, no appointments available receptionist advise econsultation, was not aware of this before.
Page last reviewed: 3 March 2025