Friends and Family Test – Results

Here are the latest Friends and Family Test results for High Field Surgery

MonthRecommendedDont KnowNot RecommendedVery GoodGoodNeitherPoorVery PoorDont Know
February 202599%0%0%92132000
January 202599%1%0%112162000
December 202496%1%3%10431210
November 202498%1%1%132101110
October 202499%0%1%15980100
September 202498%1%1%125111100
August 202497%0%3%10280201
July 202495%1%3%139184221
January 202499%0%1%215301110
February 202498%0%2%295282230
March 202495%1%4%16862341
April 202498%1%1%148132100
May 202496%2%2%100132201
June 202498%1%1%99121010

Note. On 31 August 2023 West Yorkshire ICB decommissioned the system for collecting Friends and Family Feedback by text message, which accounts for the drop in feedback for 5 months.

The feedback that we receive alongside the scores is really useful in evaluating the results. A selection of comments from last month:

Always top quality care, understanding and efficiency. I feel very lucky to have been a patient since approx 70s

Prompt professional service / clean environment /
Thank you

Easy to access the online consultation system from the website.

Exemplary care. Feel very confident in future management of my healthcare needs. Impeccable communication and superb understanding of the patient-doctor relationship

Rang with an issue, no appointments available receptionist advise econsultation, was not aware of this before.

Page last reviewed: 3 March 2025